About this company
B&G Home Improvements
Carpentry, electrical, flooring, painting and more for all rooms in the house. My services might be varied, but they all come with the same promise of quality, dedication, and durability. Licensed and insured, I’m an experienced contractor with knowledge passed down from generations. I have a pride in my work that translated to better quality and higher customer satisfaction in all I do.
Types of work
Water damage & mold remediation 351
Storm damage restoration 281
Tree damage restoration 273
Fire damage restoration 269
Historic restoration 268
Reconstruction 1
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GuildQuality surveys
This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Badges
Guildmember since 2017
5 Consecutive Great Reviews 2024
5 Consecutive Great Reviews 2023
5 Consecutive Great Reviews 2019
2-Year Anniversary 2019
5 Consecutive Great Reviews 2018
1-Year Anniversary 2018
5 Consecutive Great Reviews 2017
Photos 46
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Customer satisfaction
Of 739 customers surveyed, 285 responded
Quality Of Materials
I am satisfied with the quality of materials used.
97%
Process Explanation
B&G Home Improvements thoroughly explained the process before beginning work in my home.
94%
Employees Professionalism
The employees of B&G Home Improvements are professional and courteous.
93%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
91%
Cooperative And Responsive
B&G Home Improvements was cooperative and responsive to my needs.
90%
Schedule
B&G Home Improvements adhered to our agreed upon schedule.
89%
Likely To Recommend
I am likely to recommend B&G Home Improvements to a friend.
Of 739 customers surveyed, 285 responded What does this data mean?
Projects 770
Reviews 252
Of 285 respondents, 252 left a review
Recent reviews
Heather J.
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Feb 28 2024
B&G Home Improvements were extremely professional, and very communicative in getting back to me with all my needs. The work was very well done, and they found stuff the original insurance did not find and were able to fix my house.
Customer in Chesapeake, VA
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Feb 27 2024
They did the work and kept their promises.
Debbie Y.
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Feb 27 2024
The project manager, Art, was very attentive and helpful in helping me make decisions. Ken Berger was great. Everyone was very respectful and actually fun to have I my home for as long as they were here.
Geraldine W.
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Dec 20 2023
Yes
Ronald C.
This review has been verified as part of GuildQuality's survey process.
· Portsmouth, VA · Dec 13 2023
B&G Home Improvements's communication was extremely important based on the catastrophe that happened in my house. I was totally satisfied with the repairs.
Ruth S.
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Oct 02 2023
They are very professional. I like what they did in the dining room. It looks nice.
Customer in Virginia Beach, VA
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Oct 02 2023
They did a good job.
Valda D.
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Sep 29 2023
I was pleased with the professional and timely manner in which my restoration was done.
Joselyn O.
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Sep 29 2023
This damage happened at possibly one of the worst moments in my life. The repair job was at my Mom’s house and she had been really sick. Her having to leave her comfort zone again made things hard for both of us. BnG is a real human company each person I encountered through them was personable, didn’t mind explaining the process and gave me some ease with things seemed like a disaster. I highly recommend this company before any other. They also have a network of companies they work with and they choose with the same excellence as the staff they hire. If I myself ever have any needed issues this is a company I will be coming back to.
Melvin M.
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Sep 18 2023
Their work was excellent. They were very prompt and professional, with quite a bit of artisan skill.
Customer in Chesapeake, VA
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Jun 08 2023
The work was done well and on time.
Erik R.
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Apr 02 2023
Fine work. The estimate was accurate, came in lower than competitors and didn't change at the end. Gene was very thorough, his crew was awesome, and no complaints about the subbed electrician nor the drywall finisher.
Overall great experience and would use B&G again if I needed a GC.
Troy O.
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Jan 25 2023
Timely response; experienced, well-spoken & polite staff
Craig T.
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Jan 25 2023
B&G was an interesting company. Both good and bad things to report. They need to work on communication with clients. In a post covid environment we were fortunate to get help at all! Thanks everyone who finally completed the work. Started project May 28th 2022 completed the job Novemer 23,2022. They pushed to get my kitchen done before Thanksgiving. Thanks Guys! Xoxo
Dawn P.
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Jan 25 2023
I would recommend B&G to friends! They came in and did remediation and our remodel. The team was always friendly and professional and helped us navigate the process with our insurance company. We love our new floors and bathroom!
New
This review has been verified as part of GuildQuality's survey process.
· CHARLOTTE, NC · Jan 06 2023
It took too long, and I had to keep calling them for information rather than having them keep me updated.
Deonesios Z.
This review has been verified as part of GuildQuality's survey process.
· Williamsburg, VA · Sep 14 2022
I had outstanding service from Kristy, Becky Gail, sheila and her crew and harry and his crew. They were all great. They were nice, detailed and explained to me what they were doing. I can't say enough about them.
Caroline B.
This review has been verified as part of GuildQuality's survey process.
· Norfolk, VA · Jul 26 2022
I thought they were great. They had some problems, but they worked it out. The two guys that I thought were fantastic were Harry and George. They were great.
Customer in Chesapeake, VA
This review has been verified as part of GuildQuality's survey process.
· Chesapeake, VA · Jul 26 2022
The quality of service was not good, and they are still making repairs.
Wong-Ya J.
This review has been verified as part of GuildQuality's survey process.
· Suffolk, VA · Jul 22 2022
I think B & G willingness in servicing a customer during the time of actual work is to satisfy the customer. But when the works end and there seem to be a problem that exist from the work, B & G is slow to non-existent to come to the aid of the problem or complaint.
John R.
This review has been verified as part of GuildQuality's survey process.
· WILLIAMSBURG, VA · Feb 10 2022
They did a great job and I have no complaints. It looks great.
Brenda G.
This review has been verified as part of GuildQuality's survey process.
· Hampton, VA · Feb 10 2022
They had teams that did excellent work. Everything was done to my satisfaction.
Customer in Virginia Beach, VA
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Jan 23 2022
The initial response and thorough estimate provided a good first impression, but it did not last. The major repairs were completed satisfactorily, however the finishing work was poor and communication was terrible. The project was completed over several weeks with
Edward A.
This review has been verified as part of GuildQuality's survey process.
· Virginia Beach, VA · Jan 12 2022
I am likely to recommend B&G Home Improvements to a friend. They were very responsive, friendly, and passionate to get the job done right.
Customer in Hampton, VA
This review has been verified as part of GuildQuality's survey process.
· Hampton, VA · Dec 27 2021
Josh was a pleasure to work with.
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Customer feedback report
The feedback presented on this page was collected by GuildQuality from Verified customers of B&G Home Improvements using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
B&G Home Improvements
2681 Production Road,
Virginia Beach, VAwww.bandghi.com(757) 439-3344