The Team
Brenda Mitchell, M. Ed.
CFD Fellow/Instructional Design
Communications Instructor
LRC 122
(910) 486-7312
mitchelb@faytechcc.edu
Mrs. Brenda Mitchell, M.Ed., is a distinguished full-time Communications instructor at Fayetteville Technical Community College, where her dedication to education shines. In addition to her role as an educator, Brenda serves as a Faculty Fellow in the Center for Faculty Development, contributing her exceptional skills as an Instructional Designer.
With an impressive 15-year tenure in education, Brenda’s career has been defined by an unwavering passion for both students and faculty members. Her primary mission is to instill confidence, not only in her students but also in the faculty she collaborates with.
As an instructional designer, Brenda excels in empowering educators by implementing effective strategies and innovative techniques. Her responsibilities encompass curriculum design and enhancement, the seamless integration of technology to optimize learning experiences, and the provision of invaluable coaching to fellow faculty members. Brenda’s tireless efforts are dedicated to enhancing the overall educational journey, promoting excellence in teaching and learning, and equipping instructors with the skills and tools they need to excel in today’s dynamic educational landscape.
Jennifer Osborn, M.J.A.
CFD Fellow/HyFlex
Criminal Justice Instructor
HOS 633
(910) 678-0045
osbornje@faytechcc.edu
Jennifer Osborn, a distinguished Faculty Fellow at the Center for Faculty Development, Fayetteville Technical Community College, brings a wealth of experience and a strong commitment to education.
With over 17 years of dedicated service as a highly decorated police officer, Jennifer has consistently demonstrated unwavering dedication to public safety. She is a recipient of the prestigious Hometown Hero Award, presented by the Governor of North Carolina, for two consecutive years, highlighting her extraordinary achievements in saving lives and facilitating educational milestones for others.
Beyond her professional accomplishments, Jennifer is a devoted mother of two and the spouse of a current police officer. Her passion for lifelong learning is evident in her pursuit of a Ph.D. and the successful completion of her Executive Criminal Justice Certificate.
Jennifer’s diverse background, coupled with her unwavering commitment to education, positions her as a valuable asset to the Center for Faculty Development. She eagerly anticipates the opportunity to contribute to a collaborative and enriched academic environment, where her expertise will empower faculty and foster a culture of excellence
John Isenhour, M.Ed.
CFD Fellow/Educational Evaluation/Standards
English Instructor
CUH 388
(910) 678-9775
isenhouj@faytechcc.edu
John Isenhour, an esteemed faculty fellow at Fayetteville Technical Community College’s Center for Faculty Development, brings a wealth of experience spanning more than two decades to his vital role. Armed with a Bachelor’s degree from UNCP and a Master’s degree from UNCG, John has been an integral member of the English faculty since 2003.
John’s dedication extends to a multifaceted set of responsibilities within the Center for Faculty Development. He excels in faculty mentoring, providing invaluable guidance and support to colleagues on their professional journey. Moreover, he spearheads vibrant communities of practice focused on best practices in teaching and learning, online learning and technology, assessment and evaluation, leadership development, and student success.
With the understanding that quality is gauged through clear expectations and evaluation, John ensures that the initiatives he leads drive continuous improvement. His passion for facilitating the seamless integration of new faculty into their instructional roles and harnessing cutting-edge educational technology to enrich the learning experience underscores his commitment to fostering excellence in education.
John’s contributions not only benefit his colleagues but also elevate the institution, solidifying his status as a valuable asset to the academic community.
Sonny Kelly, Ph.D.
CFD Fellow/Instructional Strategies/Methods
Communications Instructor
LRC 121
(910) 678-9842
kellys@faytechcc.edu
Dr. Sonny Kelly, a dynamic professional with a rich background in performance, storytelling, motivation, and scholarship, brings his multifaceted expertise to the role of Faculty Fellow at FTCC’s Center for Faculty Development.
Currently serving as a full-time professor of Communication, specializing in Public Speaking and Interpersonal/Intercultural Communication, at Fayetteville Technical Community College, Dr. Kelly is an accomplished scholar with a Ph.D. in Communication and Performance Studies from UNC Chapel Hill. He also holds a Master’s degree in Communication Studies from St. Mary’s University and a Bachelor’s degree in International Relations from Stanford University.
For over two decades, Dr. Kelly has captivated audiences nationwide as a storyteller, actor, motivator, lecturer, and trainer. He is the visionary founder and CEO of Legacy Heirs Productions, Inc., a company dedicated to crafting and sharing inspirational and motivational performances and art.
As a Faculty Fellow, Dr. Kelly will contribute his wealth of knowledge and creativity to initiatives aimed at educating, engaging, and empowering diverse audiences across the globe. His unique blend of communication, performance, and scholarship will undoubtedly make a profound impact on the faculty development efforts at FTCC.
Heather Craven, M.A.
CFD Fellow/SIBME
Program Coordinator-Elementary Education Residency Licensure
Education Instructor
CUH 302
(910) 678-9790
cravenh@faytechcc.edu
Heather Craven, a dedicated faculty fellow at Fayetteville Technical Community College’s Center for Faculty Development, brings a wealth of experience and expertise to her role. Currently serving as a full-time instructor in the Education Department, Heather also holds the esteemed position of Residency Licensure Certificate Program Director for the innovative program in Elementary Education. Her commitment to education spans over 16 years, during which she has excelled in various roles such as mentor, tutor, teacher, Instructional Coach, and Assistant Principal.
Heather’s academic credentials include a Bachelor of Science in Elementary Education and a Master of Arts in Executive Leadership, accompanied by a K-12 Administrator’s License. Her wealth of knowledge and extensive background in education make her a valuable addition to the team.
In her capacity as our SIBME Ambassador, Heather is enthusiastic about using her expertise to enhance faculty development and promote excellence in teaching practices at FTCC. This platform and tool are designed to support video-based coaching, mentoring, and professional development across various educational settings, including K-12 schools, colleges, and universities. SIBME empowers educators to record classroom or instructional sessions and share them with mentors, coaches, or colleagues for feedback and reflection. With SIBME, Heather aims to assist educators in improving their teaching practices, enhancing their professional development, and ultimately fostering effective teaching and learning experiences.
Eunice Hoefling, M.S.I.T.
CFD Fellow/Instructional Design
Radiography Instructor
HTC 169-G
(910) 678-0153
hoefline@faytechcc.edu
Born in Oklahoma and raised in Fayetteville, Eunice Hoefling has deep roots in the community. Graduating early from Terry Sanford High School, she embarked on a journey of lifelong learning right in the heart of Fayetteville at Fayetteville Technical Community College (FTCC). In 1997, Eunice completed her education in Radiography at FTCC and promptly commenced her career as a radiologic technologist, serving the local community.
Over her 13-year tenure at Cape Fear Valley Health System, Eunice held various pivotal roles, including Staff Technologist, Certified Clinical Evaluator/Instructor for the Radiography Program, Lead Technologist, and Supervisor of Diagnostic Radiology. She brings a wealth of practical experience and expertise to her role.
Continuing her pursuit of knowledge, Eunice earned a Bachelor of Health Science from Campbell University in 2004 and a Master of Science in Instructional Technology from East Carolina University in 2014. She remains committed to professional development, having acquired multiple certifications from the Association of College and University Educators offered by the college.
In 2010, Eunice transitioned to a career in education at FTCC, where she serves as a full-time Radiography instructor. Additionally, she plays a crucial role in the Center for Faculty Development, contributing her expertise as an instructional designer.
Through her multifaceted experiences and dedication to education, Eunice continues to inspire and empower students and faculty alike, enriching the learning community at FTCC and beyond.
