Windsor Gardens - 5 Reviews - Lancaster, TX (2024)

Nursing Homes

Danielle J

Windsor Gardens is a wonderful place to take your loved ones to for rehab and assisted living. The staff member sharese woods made my mother's stay welcoming ,safe warm and loving . The staff was always asking did she need anything ,During her rehab stay . I strongly recommend Windsor Gardens to any one looking for a short term or long term living stay for there loved one .

Provider Response

Hello Danielle J, we appreciate you taking the time to leave us this feedback.

Nursing Homes

hourwaittime

I am/was a resident of this facility

Im currently in the facility i was sent here from the hospital. I have hit the bitton for help and have waited over an hour for a response. Ive currently been waiting for 42 mon for pain meds and still no response

Provider Response

Hourwaittime, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

Nursing Homes

Tiphanie

I am a friend or relative of a current/past resident

My grandmother is at Windsor Gardens. I guess the only thing I can say is sometimes the delivery of the information from the social worker is delayed. You also have to pull teeth to get it. She doesn't just bring you the information; you have to ask her questions. In my mind, I just think that's the opposite of how it should be. The place is fine, it's nice, it has a homey atmosphere, and it's pleasant. My grandmother seems to enjoy the food. The place has been clean every time I went, and it does not smell. The staff are friendly and attentive. It is old but well kept. I know that my grandmother's not using the facilities because she doesn't walk. They have a garden area.

Provider Response

Hi Tiphanie, thank you for your review and rating.

Assisted Living

Juicyfruit

I am a friend or relative of a current/past resident

Everything up to this point with my mother has been awesome! She's always clean and dry. They keep a good eye on her. Job well done!

Provider Response

Thanks for your review and rating! We strive to provide a great patient experience, and definitely are happy to see we have met your expectations!

Assisted Living

Ellen11

I visited this facility

I visited Windsor Gardens. It was a very neat, clean, and comfortable place although it was an older unit. The staff was friendly and they were busy. They might want to improve on the staff ratio.