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The latest reports from users having issues in Stamford come from postal codes 06902 and 06905.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.97 out of 5 20,338 ratings
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Problems in the last 24 hours in Stamford, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Stamford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (54%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near Stamford, Fairfield County, Connecticut
The most recent Optimum outage reports came from the following cities:Greenwich, Wilton, Stamford, White Plains, Norwalk, New Canaan and Harrison.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Greenwich | Wi-fi | |
| Greenwich | Wi-fi | |
| Wilton | TV | |
| Stamford | Internet | |
| Stamford | Internet | |
| Greenwich | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Stamford, Connecticut
Latest outage, problems and issue reports in Stamford and nearby locations:
- Matt Wellagain (@mattwellagain) reported fromTown of Rye, New York
@OptimumHelp there used to be optimumwifi service over here, but I noticed a few weeks ago, it is no longer available.
- April Hargrove (@apelha) reported fromNorwalk, Connecticut
Terrible customer service @optimum @OptimumHelp service outage for over 24 hours in #NorwalkCT #unacceptable in 2019
- ➡️ Sussie ⬅️ (@suslabella) reported fromStamford, Connecticut
@DaveCromwell @Salvester14 @WilliamMarquar8 @Aq0730 @Big_puma1363742 @redleaf1221 @Giants2019 @Judge2Stanton @Jimmy27BronxNY @Observeman24 @ganzaroli_lisa @MJTorres1230 @Yanks282709 @JohnS952 @brettborzelli @T2___________ @JMuccia3 @AdrianSegarra73 @REDGLARE21 @Yankees @optimum @OptimumHelp @YESNetwork Finally watching on my iPad via FoxSportsGo Was able to finally sign in
- katie dunning (@kateadunning) reported fromNew Canaan, Connecticut
@OptimumHelp Power was restored at 3:30am. Can you please let us know when you expect your service to be restored.
- Shivakumar Patil (@ptlshivakumar12) reported fromStamford, Connecticut
I was blaming @optimum ( prompt customer service) the really vulnerability is on @facebook @instagram 🤩😂
- Bob Joyce (@BomberSaint12) reported fromHarrison, New York
I’ve called @optimum 3xs and messaged @OptimumHelp 3xs. They refuse to make an #outside the house service CS call without paying $80. @optimum , Fix TV reception problem in Downtown 10528 Harrison.
- Sean (@applejackNY) reported fromDarien, Connecticut
@OptimumHelp Thanks - I did get it resolved after a long wait on the phone as your billing portal was down. The guy was excellent
- Sean (@applejackNY) reported fromDarien, Connecticut
@OptimumHelp can you please issue a customer advisory like a professional company to your customers about your systems update failure and resulting problems
- Kate Simonfay (@KateSimonfay) reported fromStamford, Connecticut
@optimum @OptimumHelp 3rd day this week I’m calling and still no resolution. I’ve been on hold for 1 hr 30. Looks like I’m taking my business elsewhere.
- Heidi Aishman (@HeidiAishman) reported fromOld Greenwich, Connecticut
Internet outage at 6 Smoke Hill drive @OptimumHelp
- LeAnna Buchwald (@LeAnnaBuchwald) reported fromNorwalk, Connecticut
@OptimumHelp no response on customer service number or online chat. How to reach you for service issue
- Sandy 🌈 (@sandymg) reported fromPort Chester, New York
@optimum Please report on the widespread outage. No TV or internet Port Chester NY, Bronx, NY and parts of CT. #optimumoutage
- Paulette J. Oliva (@Oliva_Marketing) reported fromWhite Plains, New York
hey @optimum your excuse for customer service is beyond appalling. A ridiculous group of morons reading from a script. #subOptimum I’m done. Hello @verizonfios
- Parker (@ParkerPaulin) reported fromStamford, Connecticut
@optimum looks like the internet's out in the area. Please fix and reduce my bill accordingly. #monopolyproblems
- Dave (@daberardino) reported fromNorwalk, Connecticut
@optimum Worst customer service ever. On hold forever. Never a call back. Charges customers for their mistakes. Fire them all
- Dominique Marceau (@DomMarie) reported fromHarrison, New York
I love paying for a service that doesn’t work. @optimum is the worst internet provider and I can’t wait to cancel.
- I V A N (@ivenucca) reported fromMount Kisco, New York
@OptimumHelp my internet has been down for 2 hrs now. Help😫😫😫
- Rodney Rideout (@RodneyRideout) reported fromDarien, Connecticut
@optimum I called customer service and got a message “We are sorry we ca can’t take your call at this time please call back later”. - what poor service
- Kathleen Cohen (@kcoh16) reported fromStamford, Connecticut
@optimum @OptimumHelp is at it again. Called three different times to ask about an extra $80 on my bill. Being charged a service fee for my cable/internet being down due to a “weak signal”. Still no answers a week later. Nice customer service. #fraud
- Nick Farmer (@earth2nic) reported fromHarrison, New York
Tried testing problem other friend’s, Family’s, and co-workers devices to see if it was just my device. ALL THE SAME PROBLEM (tried More Than 10), NonStop Skipping and scratching of sound was n @nflnetwork channel of @optimum @OptimumHelp mobile iPad app.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- no1drsexyfan (@no1drsexyfan) reported
@OptimumHelp Are there outage problems in Greenwich, CT in general? Heard a huge bang yesterday and no wifi since.
- Ms. KaVR (Caviar dreams, malt liquor money!) (@MsKaVR) reported
@optimumhelp I need some help!
- C (@BoogieColin) reported
All i know is them boys at @optimum better have my service back up and faster by time i get home
- Thomas Tu (@Dirtybirdz04) reported
@OptimumHelp tyson fury ppv not working. What's going on?
- Brent (@Brent_HFF) reported
I'm going to make a 90 minute, Andy Kaufman-esque documentary called "Customer Service" where someone calls @OptimumHelp.
- CaptainLevi (@YoureSoShain) reported
@optimum your internet service is hot garbage.
- Aja Romano (@ajaromano) reported
@optimum thank you to the guy at technical support tonight who spent nearly an hour working on my behalf, going above and beyond in order get my internet service back up and running after 2 days of disconnection. thanks to him i can watch street dance of china, i needed this :D
- kacesq (@kacesq) reported
@OptimumHelp I sent a DM. Still on hold with Customer Service.
- Serget_Panda (@serget9) reported
@OptimumHelp I don’t understand.. why we pay such a huge amount for a service just to be outta internet for almost 6 hours… this is ridiculous
- CEJoe of **** (@DongLordJoe) reported
@OptimumHelp after months finally got my internet working properly. Needed new external cable and modem.I've given them a lot of **** so only fair to offer praise when it is deserved.
