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The latest reports from users having issues in Stratford come from postal codes 06614.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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Problems in the last 24 hours in Stratford, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (54%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near Stratford, Fairfield County, Connecticut
The most recent Optimum outage reports came from the following cities:New Haven, Bridgeport, Shelton, West Haven, Fairfield, Stratford and Milford.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 New Haven | Wi-fi | |
| Bridgeport | Internet | |
| Shelton | Internet | |
| West Haven | Internet | |
| Bridgeport | Internet | |
| Bridgeport | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Stratford, Connecticut
Latest outage, problems and issue reports in Stratford and nearby locations:
- Mike Wyrostek (@Mwyrostek) reported fromStratford, Connecticut
@optimum is now extorting me for payment for the month I didn’t have service. Way to support essential workers you greedy *****.
- Yensen Sierra Lambert (@ysierra4) reported fromFairfield, Connecticut
@OptimumHelp we have no wi fi service in Fairfield. Please help.
- Yensen Sierra Lambert (@ysierra4) reported fromFairfield, Connecticut
@OptimumHelp No service in Fairfield, CT. Please provide update!
- Elaine Shay (@EShayEsq) reported fromWestport, Connecticut
@AskFrontier No need to apologize. You are bailing me out by installing new service Monday. @optimum is the one letting me down. Regardless of their tweet and my DM radio silence and no supervisor call back or installation date from them
- Larry Perlstein (@lperlste) reported fromWestport, Connecticut
@OptimumHelp I have my login info. I'm sure hbo is going to saying this is your problem. Punting this to them is very bad service. @hbomax
- Jen Mallek (@jen_mallek) reported fromFairfield, Connecticut
@OptimumHelp our phone and internet is down- Mallek 362 pine creek ave .. we had a power surge from storm
- i r greg (@ggiz52292) reported fromBridgeport, Connecticut
@OptimumHelp your customer service is literal trash.
- Larry Perlstein (@lperlste) reported fromWestport, Connecticut
@OptimumHelp I'm trying to sign on to HBO Max but it keeps telling me to use the Altice One provider and not Optimum. Only problem is I can't to a list of providers. Help.
- Elaine Shay (@EShayEsq) reported fromWestport, Connecticut
@OptimumHelp Yes, I’m still without service even though ticket went in June 14th. I actually had to stay at a hotel today so I could access internet for work. Frontier answered my call and gave me an installation date for Monday. Can you do better or are you okay with losing another customer
- Oscar Bravo (@mauriciobravo11) reported fromStratford, Connecticut
@OptimumHelp Service issues every morning. Modem and router need to be hard reset at least twice a day. Phone and Chat customer support take forever to get in contact with.
- Mike Wyrostek (@Mwyrostek) reported fromStratford, Connecticut
@optimum. Why give away a potential 20 year customer over $150? Stupid
- Yensen Sierra Lambert (@ysierra4) reported fromFairfield, Connecticut
@OptimumHelp We have no Wi Fi/Cable in Fairfield, CT. Please help.
- Matt Degnan (@degnan_matt) reported fromMilford, Connecticut
@optimum @OptimumHelp I can’t believe I pay for your product every month. Internet is awful and never works. Thinking of moving to another provider, since you guys can’t seem to get it together. #LeaveOptimum
- Steven Lau (@Lau67dotcom) reported fromWestport, Connecticut
@OptimumHelp internet down for hours, not good for WFH
- Larry Perlstein (@lperlste) reported fromWestport, Connecticut
@WilliamTongCT When this is all over, it's time to regulate internet access as a utility. We need protection from @optimum's rate increases and poor customer service. #internet
- Mike Wyrostek (@Mwyrostek) reported fromStratford, Connecticut
@optimum. No way to dispute a bill. Day 30. Service shut off and straight to collections. No prior history of late payments
- denisdmenace420 (@DenisD_203) reported fromBridgeport, Connecticut
@optimum you’re not working! My WiFi isn’t working!
- Lynn Harris Olins (@HarrisOlins) reported fromFairfield, Connecticut
@optimum Please help. I had an appointment to fix our service, which your customer service agents said was your issue. You cancelled last week’s appointment and moved it to Saturday. Saturday, you called and said you would not be coming anytime soon.
- Elaine Shay (@EShayEsq) reported fromWestport, Connecticut
@OptimumHelp No WiFi for 3rd day, two weeks after tech said tap at pole needed to be replaced & dispatch would contact me. Still no repair nor contact from dispatch & hours to reach customer service to be told repair assigned to outside vendor and no repair date available.
- Alissa Smith (@abookishblog) reported fromFairfield, Connecticut
I don’t normally tweet, I’d rather lurk, but I’m so infuriated with @optimum right now. In the last 12 hours I have called for support no less than 20 times and been disconnected each time. I can’t handle this anymore. I need a new option.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- no1drsexyfan (@no1drsexyfan) reported
@OptimumHelp Are there outage problems in Greenwich, CT in general? Heard a huge bang yesterday and no wifi since.
- Ms. KaVR (Caviar dreams, malt liquor money!) (@MsKaVR) reported
@optimumhelp I need some help!
- C (@BoogieColin) reported
All i know is them boys at @optimum better have my service back up and faster by time i get home
- Thomas Tu (@Dirtybirdz04) reported
@OptimumHelp tyson fury ppv not working. What's going on?
- Brent (@Brent_HFF) reported
I'm going to make a 90 minute, Andy Kaufman-esque documentary called "Customer Service" where someone calls @OptimumHelp.
- CaptainLevi (@YoureSoShain) reported
@optimum your internet service is hot garbage.
- Aja Romano (@ajaromano) reported
@optimum thank you to the guy at technical support tonight who spent nearly an hour working on my behalf, going above and beyond in order get my internet service back up and running after 2 days of disconnection. thanks to him i can watch street dance of china, i needed this :D
- kacesq (@kacesq) reported
@OptimumHelp I sent a DM. Still on hold with Customer Service.
- Serget_Panda (@serget9) reported
@OptimumHelp I don’t understand.. why we pay such a huge amount for a service just to be outta internet for almost 6 hours… this is ridiculous
- CEJoe of **** (@DongLordJoe) reported
@OptimumHelp after months finally got my internet working properly. Needed new external cable and modem.I've given them a lot of **** so only fair to offer praise when it is deserved.
